If you are an existing BMC TMART customer then you probably already know that TMART is on its way out the door. It’s being replaced with BMC TrueSight App Visibility Manager.
The core system behind TrueSight was originally based on the previous BMC Real User Transaction Monitoring and Management product called End User Experience Manager (EUEM). During this past year BMC revamped and updated the several products and combined them under App Visibility Manager, which included TMART as well as BMC Application Diagnostics and EUEM. Many changes were made to fine tune the consoles, and new features were added. At first the plan was that TMART would integrate into the product and then at some point the decision was made to completely replace TMART with Borland’s Silk Performer product which in my opinion was a far more powerful product then TMART. The underlying core engine that supported TMART was a much scaled down version of Silk Performer. The new TrueSight Silk Performer Workbench has all the bells and whistles that are part of Silk Performer with exception to load testing. The consoles however are all BMC and have had multiple changes made to them which have greatly enhanced this new product.
Still not sure why you should move to TrueSight? Let me mention the fact that in TMART the reporting module was virtually non-existent. There were a few reports you could access from the Central console, which used BIRT as the underlying mechanism for delivering the reports, which was pretty basic. You could download BIRT and create your own reports, which was very tedious and almost hardly worth the effort and as well there was virtually no enterprise reporting capabilities. With TrueSight an extended reporting system has been embedded into the central product using Business Objects. A good move since this is an Enterprise Reporting product that most customers usually already have in place for multiple applications including those that are not-BMC products. To top things off as an added benefit the product is fully integrated into BPPM (BMC ProactiveNet Performance Management Suite) application.
So you may still be wondering whether you should consider replacing TMART with TrueSight. I would say absolutely. Not only are you replacing a product that’s at end of life, you’re getting four times the product you had previously with TMART. I am not going to say TrueSight is perfect, there are a few things BMC still needs to work out but for the most part it is definitely a better and more robust application then TMART. The negative side of things is that TMART is not upgradable, however you can migrate your existing monitors packages so that they are useable in TrueSight. Also keep in mind that everything you knew about TMART central is basically unusable with TrueSight so there might be a bit of a learning curve.
Now that you know why you should move to TrueSight, let Evanios help you with the how. We have a one week development and administrator course which covers all of the key details on TrueSight and Silk Performer Workbench as well as a comprehensive lab document with step by step instructions on how to configure and use TrueSight including how to build more than just basic monitors using Silk Performer. By the end of the week you will know how to use TrueSight and as well how to use Silk Performer to create project profiles, use the BDL scripting language, create your own functions, and create monitors along with using True Log. The labs cover a wide variety of technologies like Web 2.0, JMX, AJAX, SSH, telnet, as well as ecommerce applications.