Evanios is pleased to announce four new ServiceNow integrations. These are available as part of our Evanios Operations and Evanios Integrations solutions.
We have released four new packaged integration for BT’s Connect Intelligence, IBM’s Data Power, NetApp’s DataFabric Manager, Veritas Operations Manager, and VMware’s vRealize Operations Manager. Evanios has now built and successfully implemented dozens of ServiceNow integrations. This continues the Evanios commitment to aggressively build and produce solid integration for our customers. These ServiceNow integrations include out of the box rules to to parse, normalize and process the event data. Using a packaged integration provides a lightning fast integration with ServiceNow, in a supportable solution.
The integration packages are available from our download site, and the complete documentation can be found on the Evanios wiki. Happy integrating!
Why use Evanios for ServiceNow integrations?
Evanios Operations is an event and operations management solution that runs directly on ServiceNow. It collects events from your monitoring solutions and acts as a manager for them. With Evanios Operations you get an overall view of your IT environment where events can be de-duplicated, correlated and acted upon.
Our Event Management solution is a ServiceNow application, which is able to leverage ITSM data from other applications. The response to an event can be changed based on its definition the CMDB or what business services it might impact. The response can be handled differently if you are in the middle of an active scheduled change. Because let’s face it: No one wants to get a wake up call for a scheduled change.
When you put an Event Management layer between the monitoring systems and ServiceNow’s incident application, it provides a more effective way to create tickets in the service desk and meaningful incidents. But the reasons for using Evanios Event Management don’t stop there – its processes are defined in ITIL v3 Service Operation and offer a more in-depth explanation.