John Bitzer Global Service Management Tools, AstraZeneca“Evanios filters, de-duplicates and correlates events so well that we are seeing exactly what we hoped for: reduced incidents, fewer tickets, better routing and far greater accuracy resulting in much better response rates.”
Charles Araujo Analyst, Intellyx“The Evanios approach is to fully integrate event management, automated incident resolution, predictive analytics and monitoring directly into a unified workflow. The result is an intuitive and seamless model that enables IT organizations to move past the arbitrary separation between event and incident management and instead focus on the management of services from a business value perspective.”
Eveline Oehrlich Vice President and Research Director, Forrester“We have the challenge of making sure that we become much more proactive. AI and the capabilities of Evanios are absolutely critical.”
Senior Engineer, Medical Supplies Customer“We would have had to do a lot more development work to get anywhere near the level of functionality Evanios offered us out of the box. Plus, the implementation time and learning curve were exceptionally short – we were able to go from development to production in about 30 days.”
