Every modern IT team wants to minimize failures while quickly and accurately responding to events and incidents. However, many organizations are trying to implement ITOA while still relying on outdated methodologies and isolated metrics.
In reality, APM tools tell you when something has failed, but they don’t do a great job identifying the cause. Conversely, traditional relationship maps identify deterioration points without describing the actual impact on users. Both approaches rely heavily on manual effort for identification, diagnosis and treatment.
A mature approach requires comprehensive monitoring of the entire stack with automated detection and remediation of leading indicators. IT Operations Analytics (ITOA) accumulated in this way provide actionable data about IT health as a whole.
ITOA tools provide rapid value when built to the following specifications:
Evanios combines event and metric data from all sources and uses machine learning algorithms and flexible logic to automate event and incident reduction, calculate real-time scores, automate root cause analysis and predict future events. Actionable IT Operations Analytics enable teams to visualize both actual and predicted impact.
Built directly on top of the ServiceNow ITSM, Evanios offers dozens of out-of-the-box integrations and a robust API that allows quick connections to any monitoring tool. Advanced event correlation driven by preconfigured logic deploys rapidly and is easily adjustable with no code required. Consequently, Evanios produces immediate return on investment that’s not restricted by the current environment.
Learn more about IT Operations Analytics from Evanios. We will gladly provide consultations, full demonstrations and proof of concept for qualified customers.