Every modern IT team wants to minimize failures while quickly and accurately responding to events and incidents. However, many organizations are trying to implement ITOA while still relying on outdated methodologies and isolated metrics.
In reality, APM tools tell you when something has failed, but they don’t do a great job identifying the cause. Conversely, traditional relationship maps identify deterioration points without describing the actual impact on users. Both approaches rely heavily on manual effort for identification, diagnosis and treatment.
A mature approach requires comprehensive monitoring of the entire stack with automated detection and remediation of leading indicators. IT Operations Analytics (ITOA) accumulated in this way provide actionable data about IT health as a whole.
ITOA tools provide rapid value when built to the following specifications:
Evanios combines event and metric data from all sources and uses machine learning algorithms and flexible logic to automate event and incident reduction, calculate real-time scores, automate root cause analysis and predict future events. Actionable IT Operations Analytics enable teams to visualize both actual and predicted impact.
Built directly on top of the ServiceNow ITSM, Evanios offers dozens of out-of-the-box integrations and a robust API that allows quick connections to any monitoring tool. Advanced event correlation driven by preconfigured logic deploys rapidly and is easily adjustable with no code required. Consequently, Evanios produces immediate return on investment that’s not restricted by the current environment.
Learn more about IT Operations Analytics from Evanios. We will gladly provide consultations, full demonstrations and proof of concept for qualified customers.
Eveline Oehrlich Vice President and Research Director, Forrester
“We have the challenge of making sure that we become much more proactive. AI and the capabilities of Evanios are absolutely critical.”
Charles Araujo Analyst, Intellyx
“Built upon the ServiceNow platform, the Evanios approach is to fully integrate event management, automated incident resolution, predictive analytics and monitoring directly into a unified workflow. The result is an intuitive and seamless model that enables IT organizations to move past the arbitrary separation between event and incident management and instead focus on the management of services from a business value perspective.”
Steele Smith Senior Systems Engineer, Cox Enterprises
“Working in the event management space for well over a decade, I can honestly say that I have never had a product integration go so smoothly and perform exactly as expected. The Evanios integrations and event management products have been the absolute best products I’ve encountered and a pleasure to use.”
Tony Taylor Sr. Director Infrastructure & Security, Land O’Lakes
“With Evanios’ integrated ServiceNow solution we’ve made more significant process than ever before.”
John Bitzer Global Service Management Tools, AstraZeneca
“Evanios filters, de-duplicates and correlates events so well that we are seeing exactly what we hoped for: reduced incidents, fewer tickets, better routing and far greater accuracy resulting in much better response rates.”