What is the current state of Artificial Intelligence as it applies to IT Operations”?
How is organizational maturity an indicator of “readiness” for AI and machine learning
What’s real? What kind of solutions are being implemented today? What problems are they solving? Where’s the ROI?
Forrester asked technology decision makers if they are planning on adopting predictive analytics within the next twelve months. 51% had already adopted some, and the rest said they are still interested.
About 70% of IT budgets is spent fixing systems and applications. Only 30% goes toward innovation. That’s not enough. We must be thinking about how we can predict before things happen, because reacting is every expensive. Predicting brings much more value across the organization.
Evanios uses machine learning to automatically score events, which helps I&O professionals get an immediate understanding of where they should focus their time. This is the same thing that IT Operations professionals would do manually if they had hours of time to spend evaluating every single event, every single outage, every single metric. Machine learning, performs all of those functions in milliseconds.
Also, because the podcast generated lots of interest and several very good questions about the practicality of predictive analytics, Evanios has created the article “Actionable Predictive Analytics for IT Operations” which addresses the reality of anticipating and automatically remediating service impact within ServiceNow® This article will help you understand:
What Evanios Predictive Analytics is
What it does
What it doesn’t do
How it works
Why machine learning and native integration with the ITSM platform are critical to more intelligence and better automation for IT Operations.
“With Evanios’ integrated ServiceNow solution we’ve made more significant process than ever before.”
Tony TaylorSr. Director Infrastructure & Security, Land O’Lakes
“Customer service is exceptional. Technical support is exceptional; very fast response times and knowledgeable support staff.”
Nolan SmithInfrastructure Engineer 2, Asurion
“We chose Evanios to integrate SCOM, Nagios and Oracle Enterprise Manager into ServiceNow. Full implementation was simple (it took only a few weeks), and we immediately realized 25% reduction in events, 50% reduction of actionable incidents and a substantial decrease in manual hours spent working with our monitoring tools.”
Mike SirtoffIT Manager, DeVry Education Group
“BPPM events are down by 85%. The Evanios rules engine filters, de-duplicates and correlates events so well that we are seeing exactly what we hoped for: reduced incidents, fewer tickets, better routing and far greater accuracy resulting in much better response rates.”
John BitzerGlobal Service Management Tools, AstraZeneca