Constantly understand the health of IT assets, 24 hours a day, 7 days a week to detect or predict service outages
Consolidate and manage IT events from across the enterprise onto a single pane of glass.
Understand the relationship between technology components and business services.
Automate discovery of the environment, keeping the CMDB up to date with minimal effort.
Create a single source of truth Configuration Management Database for the enterprise.
Revitalize how the incident and change management processes work.
Build custom applications on popular platforms to meet the business needs.
Nolan Smith Infrastructure Engineer 2, Asurion
“Customer service is exceptional. Technical support is exceptional; very fast response times and knowledgeable support staff.”