“We have the challenge of making sure that we become much more proactive. AI and the capabilities of Evanios are absolutely critical.”
Eveline Oehrlich, Vice President and Research Director, Forrester Research
“Built upon the ServiceNow platform, the Evanios approach is to fully integrate event management, automated incident resolution, predictive analytics and monitoring directly into a unified workflow. The result is an intuitive and seamless model that enables IT organizations to move past the arbitrary separation between event and incident management and instead focus on the management of services from a business value perspective.”
Charles Araujo, Analyst, Intellyx
[Gartner has subsequently changed their definition of AIOps or “AI ops” from “Algorithmic IT Operations” to “Artificial Intelligence for IT Operations”. See http://blogs.gartner.com/andrew-lerner/2017/08/09/aiops-platforms/ for details].